Return & Exchange

Orders that are already in transit cannot be modified or canceled. If an order is canceled at this stage, the buyer will be responsible for any associated costs.

1. Return Request
To initiate a return, please email us with your Order ID and the reason for the return.

Important:
Please use only the return shipping label provided by us when sending items back.

Return Conditions:
Returns are accepted only if all of the following conditions are met:

• The request is made within 30 days of receiving the item
• The product has not been washed
• The product has no artificial damage
• All tags are intact
• The item remains in a condition suitable for resale

2. Shipping Fees
The buyer is responsible for the original shipping cost. Once this condition is met, we will accept the return.

Exchange Policy:
We allow one free exchange per order. Please carefully review the product details and size chart before making a purchase.

3. Refund Process
After we receive and inspect the returned item, a refund will be issued if the product meets all return conditions.

Damaged or Defective Items:
If you receive a damaged or defective item:

• Contact us within 48 hours
• Provide clear photos showing the issue

Eligible cases will receive a refund.

Important:
Returns must be shipped within 3 days after approval. Otherwise, the refund request may be declined.

Final Note:
If the returned item does not meet the conditions listed above, we reserve the right to refuse a refund or exchange.